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Successful ERP Operations: Process Integration Perspectives and an Agent-Based Support System
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Kwangho Park (College of Business Administration, Hanyang University)
Vol. 9, No. 2, Page: 65 ~ 85
Keywords
ERP Operations, Agent System, Decision Support System, Process Integration
Abstract
Any ERP system pushes a company toward full process integration and solves the fragmentation of information. However, the tight process integration can propagate and magnify mistakes made in one department into the other departments in real time. Thus, it can be posited that a central support system for the coordination can help ERP users and administrators dig out problems, take care of tedious validation and verification, and maintain process integration of ERP with great consistency. This paper proposes an agent-based ERP operations support system (EOSS) that aims at achieving and maintaining process integration of ERP at the highest level possible. With EOSS, the process integrity is monitored, with anomalies prevented as early as possible and repaired as precisely as possible.
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Successful ERP Operations: Process Integration Perspectives and an Agent-Based Support System
박광호 (한양대학교 경영대학)
Cite this article
JIIS Style
Park, K., , "Successful ERP Operations: Process Integration Perspectives and an Agent-Based Support System", Journal of Intelligence and Information Systems, Vol. 9, No. 2 (2003), 65~85.

IEEE Style
Kwangho Park, "Successful ERP Operations: Process Integration Perspectives and an Agent-Based Support System", Journal of Intelligence and Information Systems, vol. 9, no. 2, pp. 65~85, 2003.

ACM Style
Park, K.,, 2003. Successful ERP Operations: Process Integration Perspectives and an Agent-Based Support System. Journal of Intelligence and Information Systems. 9, 2, 65--85.
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@article{Park:JIIS:2003:166,
author = {Park, Kwangho},
title = {Successful ERP Operations: Process Integration Perspectives and an Agent-Based Support System},
journal = {Journal of Intelligence and Information Systems},
issue_date = {November 2003},
volume = {9},
number = {2},
month = Nov,
year = {2003},
issn = {2288-4866},
pages = {65--85},
url = {},
doi = {},
publisher = {Korea Intelligent Information System Society},
address = {Seoul, Republic of Korea},
keywords = { ERP Operations, Agent System, Decision Support System and Process Integration },
}
%0 Journal Article
%1 166
%A Kwangho Park
%T Successful ERP Operations: Process Integration Perspectives and an Agent-Based Support System
%J Journal of Intelligence and Information Systems
%@ 2288-4866
%V 9
%N 2
%P 65-85
%D 2003
%R
%I Korea Intelligent Information System Society